1. Who we are
The Bazal website is operated by SAVY Technologies and Solutions LLC. We are responsible for how the personal information described in this policy is used.
Tbilisi, Georgia
Privacy contact: connect@bazal.ai
2. Information we collect
When you contact us through the website, we collect:
- your name;
- your email address;
- the information you include in your message.
Please do not include sensitive personal information in the message field.
The website may also process limited technical information automatically, such as your IP address, browser and device information, request time, requested pages, and technical or security logs. This information is used to operate and protect the website.
3. How we use your information
We use information submitted through the website to:
- receive and review your message;
- contact you and respond to your enquiry;
- understand your request and discuss whether Bazal may be relevant to you;
- arrange a call, demonstration, or further conversation if requested;
- protect the website and contact form from spam, abuse, and technical attacks;
- maintain necessary records of business correspondence.
We do not use contact-form information to send newsletters or unrelated marketing campaigns unless you separately agree to receive them. We do not sell personal information.
4. Legal basis
We process the information you submit so that we can respond to your request and, where relevant, take steps before entering into a possible business relationship. We also rely on our legitimate interests in handling business enquiries, maintaining correspondence, and protecting the website.
Where consent is required for optional cookies or similar technologies, we rely on the choice you make through the cookie consent interface.
The acknowledgement next to the contact form confirms that you have read this policy. It does not give us permission to send unrelated marketing.
6. Who may receive your information
Your information may be accessed by authorised members of our team who need it to respond to your request.
We may also use service providers supporting website operation, email delivery, security, spam prevention, and cookie consent management. These providers may process information only as needed to provide their services to us.
We may disclose information where required by law, a lawful authority, or where necessary to establish, exercise, or defend legal claims.
7. International processing
Because we operate internationally and use external technology providers, information may be processed outside your country of residence. Where applicable law requires additional safeguards, we take appropriate steps to protect the information.
8. How long we keep information
We keep enquiry information for as long as reasonably necessary to respond to your request and manage the related business conversation.
Unless a longer period is required by law, necessary for a continuing business relationship, or needed to establish, exercise, or defend legal claims, we normally delete or anonymise enquiry information within 12 months after our last communication with you.
Technical and security logs may be retained for shorter periods according to operational and security needs.
9. Your rights
Depending on the law that applies to you, you may have the right to:
- request access to your personal information;
- ask us to correct inaccurate information;
- ask us to delete information;
- ask us to restrict certain processing;
- object to processing based on legitimate interests;
- receive information you provided in a portable format;
- withdraw consent for optional cookies;
- submit a complaint to the relevant data protection authority.
These rights may be subject to legal limitations and exceptions. To make a request, contact connect@bazal.ai. We may need to verify your identity before completing the request.
10. Security
We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
11. Changes to this policy
We may update this policy when the website, contact form, service providers, or applicable requirements change. The current version will be published on this page with an updated date.
12. Contact
Questions and requests concerning this policy can be sent to connect@bazal.ai.